“All endeavour calls for the ability to tramp the last mile, shape the last plan, endure the last hours toil.” — Henry David Thoreau
It is said the most important stage of any journey is the first step. But when it comes to getting your products from the point of origin to the customer’s location — be it a home, business, hospital, lab, long-term care facility, or other designated endpoint — the last leg of the journey is fast becoming the most critical.
Widely known as the Final Mile, the all-important last leg of the shipping process can be the single biggest opportunity for competitive advantage, efficiency, and growth for your organization. This is because of the expectations and demands people are growing accustomed to regarding fast, trackable, accessible, and accurate product delivery that technological advancements make possible.
So if your deliveries aren’t as prompt and seamless as a person’s preferred online e-commerce enterprise, customer satisfaction will suffer. The escalation of online shopping and ordering isn’t limited to consumers. E-commerce thrives in the business world as well. And by all accounts both are expected to continue a steep growth trajectory. That means more parcels will be delivered every minute of every day to more locations — city, suburban, and rural — each with its own set of inherent challenges.
Most experts would agree delivering the Final Mile is the costliest, most time-consuming phase of the delivery process. Logistics industry experts estimate the Final Mile of product delivery could account for as much as 53% of total shipping costs. Underscoring the tremendous opportunity for performance improvement and cost reduction available when you partner with an agile, accurate, and accessible partner to deliver that last leg of the product journey.
Surviving at a time when expectations are high and only getter higher means partnering with professionals you can trust. People who understand the value you place on your brand and organization’s reputation. Rather than bear the brunt of the pressure to keep customers satisfied and maintain profitability on your own, place your confidence in MMS Courier. Because people are counting on you to get things right. And you can count on MMS Courier to get things there — safely and on-time.