The Three A’s of Optimizing Delivery Service: Agility-Accuracy-Accessibility

Optimizing modern supply chain logistics depends on agility, accuracy, and accessibility. Agility enables swift recognition and resolution of potential kinks in the supply chain. Accuracy makes precise timing, order fulfillment, and decision-making possible. Accessibility to the right mix of people, process, and technology fosters trust among value chain partners and allows for proactive system oversight and strategic planning.

Established in 2010, MMS provides agile, accurate, and accessible pick-up and delivery of small and medium size parcels. In doing so MMS provides you with state-of-the-art technology and a highly skilled team of independent contract drivers. MMS Courier utilizes leading-edge technology in scheduling, routing, expediting, and finalizing all of your deliveries — whether via regularly scheduled route or on-demand shipments.

This blog post outlines how the agility, accuracy, accessibility offered by MMS Courier improves performance for your organization in the areas where delivery services are a vital component of your operations.

AGILITY

Agility is a key element of success in today’s dynamic business environment. The agile organization readily adapts to change. In addition, agility enables you to anticipate and proactively addresses customer needs, foster innovation, and continuously improve operating efficiency. Agility positions you for long-term growth and competitiveness.

The healthcare continuum and supply chains in general demand seamless interaction between independently functioning parts. Agility facilitates collaboration at every step of the process. So when product availability, production schedules, lab results, or other unforeseen circumstances require quick, real-time adjustments you are equipped and prepared for resolving such uncertainties with greater ease.

For example, MMS Courier partners with over 200 highly skilled, professional independent contract drivers. Our business model allows for fast and efficient scale-up or scale-down based on your delivery needs and volume. These contract partners primarily drive rigorously inspected, well-maintained, fuel-efficient sedans for better maneuverability in traffic and greater flexibility in accessing pick-up and delivery locations. They are also trained and compliant with OSHA, IATA, TSA, and HIPAA regulations and knowledgeable in the correct handling and transport of ambient, refrigerated, and frozen specimens.

Moreover, powered by e-courier software, the MMS proprietary seven-step delivery process gives you GPS-enabled tracking of shipments.  Real-time visibility of all courier activity allows you to manage your account within the application and optimize route and courier operations. The purpose-built, web-based technology ensures complete visibility from start to finish of the delivery process. And it is accessible from your desktop, laptop, mobile phone, notebook, or any other Internet-enabled device.

Organizations that prioritize accuracy in supply chain operations perform at a higher level of excellence. That’s because accuracy impacts every aspect of supply chain activity. From meeting and exceeding customer expectations to generating and acting on valuable data insights accuracy is a linchpin in efficient value chain management.

ACCURACY

Inventory management, order fulfillment, demand planning, supplier relationships, compliance, risk management, customer service, and data-driven decision-making all depend on pinpoint accuracy. MMS Courier provides customizable software that gives you the precision you want and need.

The MMS customizable e-courier application provides you with complete visibility and control over all transactions and account activity. As a result, you always know the cost, expected pick–up and delivery times, and whereabouts of your precious cargo. Plus, you have a digitized record of all shipments over time. Such knowledge and insight are invaluable assets when reporting, forecasting, and budgeting for annual business plans.

ACCESSIBILITY

Access to both people and data is crucial for effective supply chain operations. When you partner with MMS you are equipped with advanced technology for order entry, tracking, and account management. Yet you will also appreciate our fully staffed, professional customer service team at times when immediate human contact or intervention is necessary. In addition, your account management team offers valuable expertise and insights that ensure your messenger program achieves the best possible business outcomes, whether regularly scheduled or on-demand services are required or appropriate.

Accessibility and visibility go hand-in-hand in supply chain optimization. Collaboration among partners supported by data-driven insights, allows organizations to navigate challenges, make informed decisions, and continuously improve supply chain processes.

People count on you to get things right. There is no margin for error where mission-critical products, supplies, and information are involved. Partnering with MMS Courier gives you the confidence, tools, and logistics experts required for optimizing delivery services. And even though MMS services are concentrated in the Pacific Northwest — Oregon, Washington, and Idaho — MMS Courier partners deliver the same quality service in parts of California, Arizona, and Nevada as well. Which is why you can count on MMS Courier to get things where they need to be — safely, intact, and on time.

 

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