“80 percent of success is just showing up” — Woody Allen
“It’s not often one is motivated by wisdom offered up by Woody Allen. And to be quite honest, I thought his quote about the importance of showing up was actually the product of the inimitable Yogi Berra. Nevertheless, there is honest value in the idea. Because showing up is synonymous with action. And action is an inevitable outcome of motivation and intent. All attributes found in the team members and independent contract drivers that make MMS Courier an industry leader in courier, messenger, and intercompany logistics services.
Take for example Jane Newton and Bill Freeman, two independent contract drivers recently profiled on these pages. Both profess a powerful affinity for partnering with MMS. Jane says “accessibility to company leadership” is what sets MMS apart from other organizations. A people person herself, Jane specializes in STAT, on-demand services that require effective communications, flexibility, and interacting with a variety of people under tight deadlines. She credits the MMS support team of dispatchers and operations for ensuring deliveries are picked-up and completed based on client specifications.
Bill Freeman concurs. “For me; it’s not about me, it’s about the entire team, from the top to the most recent new-hire! The Dispatch Center is expertly staffed. They are truly the glue that holds everything together. They’ve become my personal Phone-a-Friend hotline.” Bill personifies the relationship between showing up and making the most of opportunity. And he attributes his impressive on-time record to the accessibility of the MMS operations and dispatch teams.
Their attitudes come as no surprise to those familiar with MMS founder Michael Eshelby. A living example and enthusiastic practitioner of the MBWA management philosophy — Management By Walking Around — Michael is more often found behind the wheel of a delivery vehicle than an executive’s desk. What else would you expect from a hands-on leader that prints his cell number on his business cards? Michael doesn’t talk about accessibility, he lives it.
Perhaps a more meaningful and significant aspect of showing up is reliability. In an industry where reliability is everything, the accessibility MMS Courier offers through its people, processes, and technology engenders confidence and trust for clients and team members alike. Of course, showing up isn’t limited to arriving at a particular place at a given time. It means putting forth the effort and energy necessary for completing an assignment in the most proficient manner possible, regardless of unforeseen circumstances or challenges.
Benjamin Franklin said, “energy and persistence conquer all things.” Showing up. Working hard. And unselfishly collaborating with all team members is how MMS Courier transforms energy and persistence into superior performance for your organization.