Patient-centricity is a guiding principle of the healthcare continuum. By focusing on continuously improving patient outcomes healthcare professionals place those they serve at the forefront of care delivery. At the heart of this approach lies the need for seamless access to medical services, medications, and equipment. In achieving this imperative, healthcare systems are increasingly turning […]
“All endeavour calls for the ability to tramp the last mile, shape the last plan, endure the last hours toil.” — Henry David Thoreau It is said the most important stage of any journey is the first step. But when it comes to getting your products from the point of origin to the customer’s location
MMS Courier delivers the final mile in Washington, Idaho, and Oregon. Read More »
“In God we trust. All others bring data.” — W. Edwards Deming Aligning people, process, and technology is a major challenge for leaders of companies and organizations of all sizes. Especially at a time when the dynamic variables involved change as often as the weather. Increasing numbers of team members work from remote locations.
People, Process, and Technology — a winning approach to delivering optimum value. Read More »
“Culture eats strategy for breakfast.”— Peter Drucker When Peter Drucker famously proclaimed, “culture eats strategy for breakfast,” the business management icon refocused executives obsessed with operational efficiency and management by objective on the relevance of the human factor in achieving organizational goals and objectives. According to Drucker, the crucial component of any organization is the
Three critical factors for efficiently managing your courier or messenger program. Read More »
“Availability trumps ability every time.”— Michael Eshelby “Time is of the essence” readily implies a need for immediacy, urgency, and action. It is not a phrase that is easy to ignore. But “time is of the essence” is also a term used in business planning, contract law, medical procedures, and other situations where forethought, deliberation,
When time is of the essence accessibility matters. Read More »
“80 percent of success is just showing up” — Woody Allen “It’s not often one is motivated by wisdom offered up by Woody Allen. And to be quite honest, I thought his quote about the importance of showing up was actually the product of the inimitable Yogi Berra. Nevertheless, there is honest value in the
Enthusiasm and Persistence are how excellence is delivered. Time and again. Read More »
“Better three hours too soon than a minute too late.” ― William Shakespeare W. Edwards Deming — long considered the originator of Total Quality Management (TQM) movement that spawned Six Sigma, LEAN and other best business practices, often lectured on the futility of being late for an on-time train. Whether you are one minute or
There is No Time Like On-Time Read More »
“The little things in life make the biggest difference.” — Sandy Gennaro Rock and Roll drumming legend Sandy Gennaro says “every single business on this planet exists to bring value to other people. Your product [or service] must enhance other people’s lives.” Gennaro speaks from experience gleaned over 52 years recording and performing in
The Rock and Roll of Delivering Excellence Read More »
The transportation industry has come a long way since the days of Louie De Palma — the surly, greedy, conniving dispatcher and cashier on the Emmy award-winning television comedy Taxi. Equipped with a telephone, PA system and an aggressive, abusive and boisterous management style De Palma — played by Danny DeVito — oversaw the dispatch
How Technology is Improving Your Courier and Intra-Organization Logistics Performance Read More »
A global pandemic. Increasing numbers of people working remotely. Heightened need for fast and accurate sharing of vital medical and health care information. Escalating e-commerce activity. Rising need for sharing documents and equipment between remote or multiple working sites. Transforming retail business models as local stores increasingly function as fulfillment centers. There is no
An Agile, Well-Orchestrated Courier Plan is More Important Now than Ever Before Read More »