“Better three hours too soon than a minute too late.” ― William Shakespeare W. Edwards Deming — long considered the originator of Total Quality Management (TQM) movement that spawned Six Sigma, LEAN and other best business practices, often lectured on the futility of being late for an on-time train. Whether you are one minute or […]
There is No Time Like On-Time Read More »
“Fast is fine but accuracy is everything.” — Wyatt Earp According to one prominent NFL scout, when asked about evaluating quarterbacks, it’s definitely “accuracy over arm strength.” An NFL coach told ESPN, “functional intelligence, natural decision-making and accuracy” are his top three needs when evaluating college quarterbacks. Both opinions echo the guiding mantra
Accuracy Ensures Quality Performance While Facilitating Decision-Making Read More »
I take to the open road, healthy, free, the world before me.” — Walt Whitman MMS Courier held three driver appreciation events in June. The events were an excellent opportunity to demonstrate how valuable the independent contract driver team is in ensuring client deliveries are seamlessly completed safely and on-time. The team also shared critical
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“The little things in life make the biggest difference.” — Sandy Gennaro Rock and Roll drumming legend Sandy Gennaro says “every single business on this planet exists to bring value to other people. Your product [or service] must enhance other people’s lives.” Gennaro speaks from experience gleaned over 52 years recording and performing in
The Rock and Roll of Delivering Excellence Read More »
Agility accelerates teamwork College football coach P. J. Fleck gained national notoriety with a highly motivational style fueled by a very simple call-to-action: “row the boat.” Fleck now head of the University of Minnesota football program, says “row the boat represents hope, energy, and purpose.” According to an interview broadcast by ESPN radio, Fleck attributes
In an Agile organization everybody rows the boat. Read More »